Please note that payments are expected at the time of service, including estimated co-payments, unmet deductibles, and any non-covered charges from your insurance company. For patients without insurance coverage, payment in full is expected at the time of your visit. For patients with insurance coverage, we ask that you pay in full for your examination fee and we will file with your insurance for reimbursement. If endodontic treatment is rendered, we will file your insurance and only collect the estimated co-payment you will owe for treatment as a courtesy at the time of service. While we strive to obtain the most accurate information on insurance benefits and coverages for each patient, please remember that insurance is a contract between the patient and the insurance company. If you have any questions regarding your dental benefits, please contact your employer or insurance company directly. We work with many different insurance companies, and it is not possible to give you a guaranteed quote at the time of service, it is only an estimate. Discrepancies may arise between the estimated coverage and the actual coverage when claims are processed by your insurance provider, and in the event of any discrepancies, you will be responsible for any remaining balances owed to Endodontics of the Triad. Although this is rare, if your insurance does not pay within 90 days, we reserve the right to request payment in full for services from you and let you collect the insurance funds that are due to you. If your insurance pays us and there is a refund owed to you, we will make every effort to process it within 30 days.
When emergency treatment is rendered after business hours or on weekends, we require full payment at the time of service as well as an after hours fee. If you have dental insurance we will file it on the next business day and any reimbursement will be sent directly to you.
We accept most dental insurances as out of network providers, including PPO plans from Aetna, Ameritas, Cigna, Guardian, Humana, Lincoln, Metlife, Principal, Sunlife, UnitedHealthcare (UHC) and more. We accept Delta Dental and Blue Cross Blue Shield, but the reimbursements from your insurance plan will be sent directly to you; therefore we require that you pay in full for treatment at the time of service. We do not accept Medicare, NC Health Choice, HMOs, DMOs, or any other plans that limit your options to a specific group of providers.
Our office requires payment in full of your estimated portion at the time of service. We accept Visa, MasterCard, Discover, American Express, cash and checks. If you are in need of an extended finance option, we also work with CareCredit and Cherry.
I hereby authorize and direct my insurance carrier to issue payment directly to Endodontics of the Triad for services rendered to me and/or my dependents. I have read the Financial Policy and understand that I am responsible for any amount not covered by my insurance.